Item must be returned within seven (7) days of receipt for refund of the final sale price (less shipping cost).

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The customer will be responsible for shipping back the item to us. We recommend that you use tracking and insured shipping . Please use a padded envelope/bubble mailer when shipping jewelry. We will not be held responsible if we receive it damaged or lost.

 

All items must be returned in the same condition which you have received it.

 

Once we receive the package sent to us, we will review the returned items and if approved we will process your refund. We hold the right to refuse any return. If in the event that we do not approve the returned items, you will be notified by email and we will ship the item back to you.

 

We do not refund original shipping charges. Please allow up to 7 days for your refund so show in your account.

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Custom made pieces, sales items & wholesale orders are excluded from this return policy. All custom orders and sales items are not exchangeable and final sale.

If you purchased an item from one of our retail partners, please contact them directly.

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Please email us at info@fetuttijewelry.com to request the return shipping address.​

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